As we send orders to be prepared for delivery immediately after we receive the order, it is not possible to apply vouchers after the order is placed.
There may be various reasons why you cannot redeem your code. Please check the terms and conditions of the voucher code first of all. It may be that you have not reached the minimum order value. Your basket may also contain items which are excluded from the offer. Or the promotion may have already ended.
We ask for your understanding that we can only allow voucher codes to be redeemed in our online shop. In our online shop we can offer more ways for you to use your promotional code or voucher.
Unfortunately it is not possible to combine multiple voucher codes on one order.