Return portal
And it's that simple:
Make your return in 4 steps
Choose your order
Enter your order number or order number and your postal code and find your order.
Choose your items
Select the items you want to return. You can also exchange it if you want.
Confirm your data
For a replacement delivery, confirm your delivery address. Bank details may be required for a refund
Return package
Hand in your package free of charge at a DHL branch. Print out the return label and stick it on the package. If you do not have a printer, you can show the QR code at your DHL branch